Shipping

We calculate domestic and international postage via Australia Post and costs will vary depending on location and weight. Please add your items to the cart and enter your shipping address to see a postage calculation.

We do our best to post orders on the day you have placed your order however please allow 3 working days for orders to be sent out. 

You will receive a notification once your order has been sent with a tracking number.

International orders please note: Delivery of items outside Australia may be liable for additional duty and customs charges. Additional charges for customs clearance must be accepted by the recipient. Lily Pond has no control over these charges and they are a reflection of the customs and policies held by the final destination country. Policies for customs vary from country to country; please contact the necessary local customs office for further information prior to ordering. In the event that an item requires returning, Lily Pond will be unable to refund import duty and local sales taxes.

Furniture

Furniture is standard $50 delivery for the Geelong region. Contact us with your postcode for a quote to any other area.

Local/Pick Up:

If you would like to pick up your order from our shop at 303 Moorabool St Geelong, please enter the code PICKUP under discounts when checking out. This will remove the shipping cost and we will put it aside for you to pick up.

Please pick up your items within 7 days of your purchase. If you would like to extend this time please contact us on 03 5224 2228.